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Frequently Asked Questions
Payment and Refund
We currently support deposit payments. You can pay 50% of the total order amount and pay for the rest amount before shipping.
If you want to order our products with a deposit, please email us the product information you need first,we will help you to place your order
Note: The deposit will not be refunded after receipt of the approved drawing.
Orders cancelled within 24 hours of placing will be charged a 3% transaction fee.
Orders cancelled after 24 hours will be charged a minimum transaction fee of 10%, without exception.
After 48 hours, all orders will not be eligible for cancellation.
Custom Range Hood & Tubs & Sink
We recommend a ductless range hood for you, since Ductless range hoods are designed specifically for ductless kitchens, and ductless range hoods work by filtering the air that is drawn in and blowing it back into the room, essentially a process of recirculation.
Fobest offers a wide range of stainless steel range hoods and copper range hoods to suit your kitchen's unique style.
Transform your kitchen into a kitchen masterpiece with Fobest custom range hood designed just for you! contact us at info@fobestappliance.com to customize yours.
There are 3 types of custom range hoods for you to choose from.
WALL MOUNT CUSTOM RANGE HOOD: Finished on 3 sides and mounted to the wall directly above your range.
ISLAND MOUNT CUSTOM RANGE HOOD:Finished on 4 sides and hanging from the ceiling above the island.
UNDER-CABINET MOUNT CUSTOM RANGE HOOD:Attached to the underside of the cabinet above your cooking area.
All of our copper products are made from 14-16 gauge 99.9% pure copper ,we only use newly mined copper instead of recycled copper. all the copper range hoods , copper bathtubs and coppe sinks are one-of-a-kind works of art handmade by the skilled craftsmen in our workshop
Our skilled craftsmen could use aluminum, stainless steel, brass to complete custom range hoods, bathtubs and sinks, you could provide us with the shape or style of the range hoods & bathtubs & sinks, we will contact the workshop for further confirmation.
Please send us images of crown& apron you like and we will try our best to make a perfert custom range hood for you!
Contact us at here
Generally, washing once a month is enough to keep them clean
Our copper product has been treated with a clear lacquer sealant that is tarnish-resistant. Therefore, your copper sink or copper range hood & bathtub will not change color over time.
It is well known that you should have a minimum of 1cfm to every 100BTUs or BTU equivalent. You can add up all the burner BTUs on your cook top and divide that number by 100 to determine your vent strength(CFM).
We exclusively accept orders online. If your custom range hood & bathtubs project requirements exceed the options available on our website, please feel free to contact us at (833)223-3282 to speak with a Fobest Specialist.
Once your drawing of custom product is approved, we will start the production. Please note that due to the customized nature of our products, order details cannot be changed once the drawing is approved.
If you have any questions or need direct assistance, please feel free to reach out to our support team. We're here to help!
Shipping and Delivery
Please note that Fobest does not provide installation services. Customers are advised to inspect products thoroughly before installation, as the act of installation signifies acceptance of the product. We strongly recommend engaging a professional installer for all custom product installations.
Yes,we are able to ship our products overseas,but there will be an additional shipping fee based on the product size and shipping address.
Contact us at here to know more.
As soon as your order has been shipped, we’ll notify you by email and provide you with the tracking information for your package!
Fobest also offer expedited shipping for rush orders and orders delivered to Hawaii, Alaska, Puerto Rico, Canada other countries with additional shipping fee.
❗Regarding additional cost for Expedited Shipping, please email us at here, we will offer you the quotation of expedited shipping within one business day.